Date: Thursday, July 7, 2016Time: 1:00pm – 2:00pm ESTCost: FREESpeaker: Rob Shuster, VP Protective Services and Training, AFIMAC GlobalStephen Barth, Attorney and Founder, HospitalityLawyer.com Yes, I would like to attend Webinar Outline This webinar will focus on verbal and nonverbal tools to handle confrontational exchanges with agitated people. We will review the stages of how ...